Frequently Asked Questions
Everything you need to know about shopping with Exotics Unlimited
What materials are used in your exotic fashion collection?
At Exotics Unlimited, we specialize in high-end, ethically sourced materials including premium leathers, sustainable silks, and rare textiles. Every product page features a detailed 'Composition' section to ensure full transparency regarding the origin and quality of our pieces.
How long does shipping take for international luxury orders?
We offer worldwide express shipping. Orders are typically processed within 24-48 hours. Domestic delivery takes 3-5 business days, while international shipping generally takes 7-10 business days depending on customs clearance in your region.
What is your return policy for high-end apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags and security seals intact. Due to the exclusive nature of our collections, items returned with signs of wear or damage will not be eligible for a refund.
How do I ensure I am selecting the correct size?
Our garments are designed with a tailored fit. We provide a comprehensive size guide on every product page that includes specific measurements in both inches and centimeters. If you are between sizes, we recommend sizing up for a more comfortable fit.
Are your payment methods secure?
Yes, we use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and luxury financing options like Affirm and Klarna, allowing you to invest in your wardrobe with flexible payment plans.
Do you offer bespoke or custom tailoring services?
Currently, we focus on our curated seasonal collections. However, for select high-jewelry and leather goods, we offer personalized embossing and engraving services. Please contact our concierge team for specific customization inquiries.